Policy
This Refund and Cancellation Policy outlines the terms and conditions for refunds, subscription cancellations, and billing-related matters for ProjectBIOS ("the Company"). Please read this policy carefully before purchasing any subscription or service from us.
1. Subscription Refunds:
a. Free Trial: If you have signed up for a free trial of our service and wish to cancel before the end of the trial period, you will not be charged, and no refunds will be issued.
b. Paid Subscription: For paid subscriptions, we offer a 30 money-back guarantee. If you are not satisfied with our service within 45 days of purchase, you may request a full refund. Refund requests must be made in writing to our customer support team at info@ProjectBIOS.com.
2. Subscription Cancellations:
a. Monthly Subscriptions: Monthly subscriptions can be canceled at any time. Upon cancellation, your subscription will remain active until the end of the current billing cycle, and you will not be charged for subsequent months.
b. Annual Subscriptions: Annual subscriptions can be canceled 30 days of purchase for a full refund. After the initial 45 days, cancellations will not be eligible for a refund, but your subscription will remain active until the end of the current billing cycle.
3. Billing Disputes:
If you believe that you have been incorrectly billed or charged for our services, please contact our customer support team at info@ProjectBIOS.com to resolve the issue. We will investigate the matter promptly and provide a resolution in accordance with our billing policies.
4. Changes to Subscription Plans:
We reserve the right to change our subscription plans, pricing, or billing terms at any time. In the event of such changes, we will provide advance notice to affected subscribers and give them the option to accept the changes or cancel their subscription.
5. Contact Information:
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at info@ProjectBIOS.com.
By purchasing a subscription or using our services, you agree to abide by this Refund and Cancellation Policy. This policy is subject to change without prior notice, and any updates will be posted on our website.